Dogs enjoy waterplay during Doggie Day Care session.
“Glider” gets a hydrotherapy bath by resort owner Crystal McClernon. His owner stands by on the left.
Life is good at Enchantment Pet
“A dog’s mind is a terrible thing to waste,” said Crystal McClernon, owner and manager of Enchantment Pet Resort and Spa, when I visited the resort recently.
“We work to provide a safe, fun, and stimulating experience for pets in which they can be engaged during their visit,” she said.
Foremost, Crystal tries to provide peace of mind to the people who entrust their pets to the resort.
Crystal and her husband, Barney McClernon, opened Enchantment last April. As spokesperson for Albuquerque Public Schools from 1989 to 1995 and director of public affairs for PNM from 1996 to 2002, Crystal grew tired of job-related travel and wanted to run her own business. She took two years to research the pet-care industry before making the ambitious move.
The resort is housed in a ten-thousand-square-foot building with radiant floor heating and sits on two acres of land. Outside, there is a large, grassy, fenced-in yard that serves as a play- and agility-training center. In warm weather, dogs can enjoy outside wading pools and large umbrellas for shade along with attentive employees to oversee their activities. The McClernons plan to add a swimming pool and provide hydrotherapy patterned after a popular pet resort in Phoenix.
Enchantment Pet Resort and Spa offers much more than a kennel for guilt-ridden pet owners who might feel they are jailing their animal friends while off having a good time. One of the options is a visit to the spa which includes a soothing whirlpool bath.
Cats don’t really go for this sort of pampering or therapy, but dogs of all sizes, especially ones with arthritis, enjoy being lowered into the warm water with a sling and then getting a massage. An in-house massage therapist works on both dogs and cats. Overnight animal guests are fed only all-natural Flint River Ranch foods.
The resort also offers full-service grooming. Grooming-salon manager Krista Fogarty has the experience and the equipment to make all breeds of dogs and cats look clean and sharp.
Training classes for puppies and family dogs are led five days a week by top trainer and activities director Kim Terrill. Basic commands such as sit, stay, come when called, get down, get off, don’t jump, and put it down are taught, along with walking nicely on a leash and waiting at a door. Classes run for six or seven weeks and cost $59 to $69.
Terrill also coaches canine competitive sports such as flyball and agility games. This training is sanctioned by the American Kennel Club and the U.S. Dog Agility Association. Competitions are held locally at sheriff’s-posse arenas and parks.
Boarders are kenneled with varying levels of space and luxury, which are priced accordingly. Some clients use Enchantment’s Doggie Day Care, where dogs are dropped off for outside play and social and human interaction while their owner is at work. Dogs that don’t do well socially are also accommodated.
Crystal said, “We are here for people who are looking for things to do for their pets and with their pets.” She welcomes residents to stop by for a tour of the facility at 580 Quantum Road NE in Rio Rancho, off Northern Boulevard. The phone number is 891-4100.